Technical Support Services
EESSIS can provide your business with the expertise and experience required to ensure your business receives the best possible service at the lowest possible cost! We cover every aspect of computer related support from printing problems to large scale disaster recovery. Both ad-hoc (unplanned) and contract support is available. Using our support on a contract basis has the following advantages:
• Unlimited instant remote technical support
• Onsite response time within 24 hours
• Disaster recovery policy maintained by us
• Backup verification and policy control
• Your system monitored 24/7
• Free technical advice via telephone or email
• Fixed monthly fee with no extras
• Internet security installed/configured
• Software and License auditing
• Free initial PC healthcheck
• Fully certified technicians at your disposal
• Your very own virtual IT department at a fraction of the cost!
Ad-hoc remote and onsite technical support is available same-day/next-day Mon to Fri 8am – 7pm with the addition of our 24hr emergency callout response service. Our professional and friendly team of technicians will be more than happy to help you out at any level of support. By using our remote support technology over 90% of support calls made to EESSIS can be carried out without our engineers actually visiting your premises, saving your valuable time and money
